Jobs-to-be-Done ·

Define the real job
before you build the feature

A structured workspace that walks product teams through the Jobs-to-be-Done process — with AI coaching at every step. Stop guessing. Start building what people actually need.

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Free to start · No credit card required

Sound familiar?

You build features nobody asked for
You skip straight from idea to backlog
Your PRDs describe solutions, not problems
You discover the real pain after launch

The problem isn't your team.
It's skipping the job definition.

How it works

Five guided modules.
One clear output.

01

Define the job executor

Who is performing this job? What situation are they in? What does success look like for them?

02

Build the job statement

Express the job in a standard format — When, I want to, So I can. AI validates your statement and catches solution-framed language in real time.

03

Map desired outcomes

List what the executor needs to be true for the job to feel done well. Rate each on importance and current satisfaction.

04

Score the opportunities

The tool calculates opportunity scores automatically. High importance + low satisfaction = underserved outcome = where to build.

05

Validate before building

Tag each outcome as Validated, Assumed, or Needs Research. AI generates a concrete validation plan for anything unproven.

Who it's for

Built for anyone who decides
what gets built

Product managers

Tired of building features that move metrics but not lives

A structured process that surfaces the real job before sprint planning starts

Founders

Worried about building the wrong thing with limited runway

Evidence-based prioritisation that protects engineering time

What's included

Everything you need to define
the job correctly

AI coaching

Real-time feedback that catches solution-framed thinking before it becomes a ticket

Job Map

Break any job into 8 universal stages to surface hidden pain points

Opportunity scoring

ODI formula surfaces the most underserved outcomes automatically

Assumption tracker

No unvalidated outcome reaches your roadmap without a research plan

PDF export

A shareable report your team can align around before any code is written

Share workspaces

Public read-only links — no account needed for stakeholders

"People don't want a quarter-inch drill. They want a quarter-inch hole."

Theodore Levitt · The foundation of Jobs-to-be-Done thinking

About us

We build tools that make
product thinking rigorous

Most product teams are talented and well-intentioned. Yet they repeatedly build things people don't want. Not because they lack skill — but because the industry never gave them a structured way to define the problem before writing a single line of code.

JTBD Workspace exists to fix that. We've used Jobs-to-be-Done methodology and turned it into a guided, AI-assisted workspace — so any team can run a rigorous jobs-to-be-done process without needing a consultant in the room.

Methodology first

Every feature is grounded in JTBD theory. We don't ship things that feel good but undermine rigorous thinking.

Practitioners, not pundits

We've worked inside product teams. We know what breaks down when discovery gets rushed.

Clarity over complexity

Good product thinking shouldn't require a PhD. Our tool is designed to guide, not intimidate.

Contact

Get in touch

Have a question or want to know more? Send us a message.

Stop building features.
Start solving jobs.

Create your first workspace in minutes. The AI guides you through every step.

No credit card · No setup · Just define the job